Terms of Service

Last updated: January 15, 2025

1. Agreement to Terms

By accessing or using Rizsume ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms comply with applicable laws including GDPR and PDPA requirements.

2. Description of Service

Rizsume provides an AI-powered resume building platform that helps users create, optimize, and export professional resumes. The Service includes:

  • Resume creation and editing tools
  • AI-powered content generation and refinement
  • Job description tailoring features
  • Resume templates and formatting options
  • Export functionality (PDF, DOCX)
  • Version history and storage

3. User Accounts

3.1 Account Creation

You must create an account to use certain features. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Notify us immediately of unauthorized access
  • Be responsible for all activities under your account

3.2 Account Eligibility

You must be at least 16 years old to use this Service. By creating an account, you represent that you meet this age requirement.

4. Subscription Plans and Payment

4.1 Plan Types

We offer Free, Pro, and Premium subscription plans with different features and limitations as described on our pricing page.

4.2 Payment Terms

  • Paid subscriptions are billed monthly or annually
  • Payments are processed through secure third-party providers
  • Fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • Failure to pay may result in service suspension

4.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until then.

5. User Content and Intellectual Property

5.1 Your Content

You retain all rights to the content you create using our Service. By using the Service, you grant us a limited license to:

  • Store and process your content to provide the Service
  • Use aggregated, anonymized data to improve our AI algorithms
  • Display your content to you within the Service

5.2 Our Intellectual Property

The Service, including all software, designs, text, graphics, and trademarks, is owned by Rizsume and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

5.3 AI-Generated Content

Content generated by our AI belongs to you. However, you are responsible for reviewing and ensuring the accuracy of all AI-generated content before use.

6. Acceptable Use Policy

You agree not to:

  • Use the Service for illegal purposes
  • Share false, misleading, or fraudulent information
  • Attempt to circumvent security measures or usage limitations
  • Reverse engineer or copy our technology
  • Use automated systems to scrape or extract data
  • Interfere with other users' access to the Service
  • Impersonate others or misrepresent your affiliation

7. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy, which complies with GDPR and PDPA. We process your personal data as a data controller. You have rights including access, rectification, erasure, and data portability. For details, see our Privacy Policy.

8. Service Availability

8.1 Uptime

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We are not liable for any modification, suspension, or discontinuation.

9. Disclaimers and Limitations

9.1 Service "As Is"

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or meet your specific requirements.

9.2 AI Accuracy

While our AI strives for accuracy, it may produce errors or inappropriate content. You are solely responsible for reviewing and verifying all content before use.

9.3 Employment Outcomes

We do not guarantee that using our Service will result in job offers, interviews, or employment. Success depends on many factors beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, Rizsume shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the past 12 months.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold Rizsume harmless from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of others.

12. Termination

We may terminate or suspend your account immediately if you violate these Terms. Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and content after 90 days
  • You remain liable for any outstanding payments
  • Provisions regarding liability, indemnification, and dispute resolution survive termination

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except for claims of intellectual property infringement or small claims court matters.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance. If you disagree with changes, you must stop using the Service.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms, contact us at:

Email: legal@rizsume.com

Support: support@rizsume.com